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Privacy Policy

Privacy Policy

Last updated: November 14, 2022

The Mobile Apps Man values and respects the privacy of the people we deal with. The Mobile Apps Man is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations.

This Privacy Policy (Policy) describes how we collect, hold, use, and disclose your personal information, and how we maintain the quality and security of your personal information.

What is personal information?

“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.

What personal information do we collect?

The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us. The personal information we collect about you may include:

  • Your name;
  • Contact details, including email address, mailing address, street address and/or telephone number;
  • Age/date of birth;
  • Company name and details;
  • Information you provide to us through customer surveys;
  • Details of products and services we have provided to you and/or that you have enquired about, and our response to you;
  • IP address;
  • Additional personal information that you provide to us, directly or indirectly, through your use of our site, associated applications, associated social media platforms and/or accounts from which you permit us to collect information; and/or
  • Any other personal information requested by us and/or provided by you or a third-party.

You do not have to provide us with your personal information. Where possible, we will give you the option to interact with us anonymously or by using a pseudonym. However, if you choose to deal with us in this way or choose not to provide us with your personal information, we may not be able to provide you with our services or otherwise interact with you.

How do we collect your personal information?

We collect your personal information directly from you when you:

  • Interact with us over the phone;
  • Interact with us in person;
  • Interact with us online;
  • Participate in surveys or questionnaires;
  • Attend an event with The Mobile Apps Man; and/or
  • Subscribe to our mailing list.

Collecting personal information from third parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

How do we use your personal information?

We use personal information for many purposes in connection with our functions and activities, including the following purposes:

  • Provide you with information or services that you request from us;
  • Deliver to you a more personalised experience and make recommendations;
  • Improve and develop the quality of the services we offer;
  • Internal administrative purposes; and/or
  • Marketing and research purposes.

We may also disclose your personal information to our third-party partners, such as Microsoft and its affiliate companies, to collect, analyse, and use data. The information collected by third parties may be used for a variety of purposes, including marketing and sales activities.

How do we protect your personal information?

The Mobile Apps Man will take all reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:

  • Taking measures to restrict access to only personnel who need that personal information to effectively provide services to you; and
  • Implementing advanced security methods to protect your information from loss, misuse, and unauthorised access, alteration, disclosure, or destruction.

Retention of personal information

We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws.

Links to third party sites

The Mobile Apps Man’s website may contain links to websites operated by third parties. If you access a third-party website through our website, personal information may be collected by that third-party website. We make no representations or warranties in relation to the privacy practices of any third-party provider or website and we are not responsible for the privacy policies or the content of any third-party provider or website. Third-party providers / websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.

Changes and updates to this Privacy Policy

We may update our Privacy Policy from time to time in order to ensure it stays up to date with the latest legal requirements and any changes to our privacy management practices. We will post any changes to this policy on this page. Changes to this Privacy Policy take effect at the date they are posted.

Privacy Policy Complaints and Enquiries

If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows:

Email address: info@themobileappsman.com.au

Contact number: 0400 118 887

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